We get a lot of questions about
what products and services we
recommend. Hopefully this page will
assist with providing answers to
those questions. Below are links to
products or services we have
reviewed or have customers who
use them that we like. We list them
here with a brief note on why we
like the product and why it would
be worth your time to consider.
Please let us know if you agree.  
If
you work for a company that is
not listed
we likely have
overlooked your company and
would be glad to review it if you
would like to contact us.  Just send
an email to David Kain at
david@kainautomotive.com.

Internet Lead Scoring Category

Trilogy Smart Leads
- www.trilogy.
com

Reasons to like:

Trilogy's SmartLeads is an automotive
lead scoring service that uses
sophisticated technology and industry
data to assign a "SmartScore" to each
lead based on a customer's  likelihood
to buy.  I first worked with Trilogy over
eight years ago when we created
FordDirect together, and these guys
are among the best in the business.  
Having been tested on over 2 million
leads since February 2008, their
SmartLeads service has been proven to
generate incremental sales from
existing leads.

Beyond lead prioritization, SmartLeads
is building true lead intelligence.  They
also offer expanded data to provide
advanced insight to tailor your sales
processes around specific lead
parameters.  In addition, they provide
tools to maximize lead acquistion and
micro targeting.  Best of all, they are
backed by industry veterans who
understand your needs, and can
provide insights on how to use the
system to maximize your results.

Dealership Website Performance
Boosters Category

BlackBookOnline
- www.
blackbookonline.com

Reasons to like:

If you have an option on which trade
appraisal tool to use on your website I
would recommend the evaluation tool
that your used vehicle manager can
feel good about- BlackBookOnline. This
tool allows your dealership to present a
range for the customers trade in
exchange for their contact information.
Dealerships who use this tool are able
to establish fair trade values that
customers can feel good about, keep
peace with their used vehicle managers
and allow your online experience to
match your offline experience. This
service allows you to keep your
website in balance with a trade
appraisal tool that fits your operational
style and is a great lead generator for
a cost per lead of half the industry
standard. In addition to being available
on individual dealership websites you'll
see this service branded under
intelliprice on the General Motors and
Ford websites as well as some others
because it generates so many high
quality leads.

DealerCentric Solutionswww.
dealercentric.com

Reasons to like:

Dealers who use DealerCentric’s “Get
Pre-approved in Seconds” program, on
average, increase online credit apps by
400%, increase Click to submit ratios
by 300% and boast 30%+ lead to sales
ratios! With month-to-month pay-for-
performance contracts, DealerCentric’s
“Get Pre-approved in Seconds”
program is the lowest cost per sale
lead generation tool in the market!
Average credit scores are increased 50
basis points and lead information can
be pushed into any CRM tool.
DealerCentric’s security controls are
unmatched in the industry. Dealers can
have their credit application links
displayed on their inventory on portals
such as Cars.com.

DealerCentric has just launched their
“Virtual Showroom” a dealer web-site
branded module that enables
consumers to research new and/or
used vehicles, colors, pictures, videos,
options, specifications, performance
and safety in a single user interface.  
Consumers can save favorites in their
personal car page and download or
email brochures. Consumers can
search dealer inventory, request
quotes, make offers, schedule test
drives, calculate/request payments and
“Get Pre-approved in Seconds” on a
specific vehicle. Leads can be pushed
to Dealer CRM. What differentiates
“Virtual Showroom” from other
consumer facing inventory modules is
the speed of navigation, unprecedented
combined new/used search and ability
for dealer to customize inventory
landing pages just about anyway they
want.

E-AutoSavings Incentive Based Lead
Generation –
www.eautosavings.com

Reasons to like:

Turning the potential customers who
view your website into actual leads can
be difficult.  For dealerships using the E-
AutoSavings Incentive Based Lead
Generation tool, it’s almost too easy.  
After entering your site, visitors are
prompted to enter their contact
information to earn the incentive offer
that you choose.  When they do, they
will automatically receive a full color
multimedia vehicle e-brochure to
engage their buying interest along with
a 5 and 15 day follow-up survey.  The
real twist is adding an increased offer
to schedule a test drive which has
effectively generated 33% of the leads
with accompanying test drive
appointments! E-AutoSavings can
generate between 50-300 leads from
your existing website traffic with an
average conversion rate of 6%, double
the industry norm!  Reporting features
are included, as is complete control
through the easy to use admin tool.  
They’ll give you a free trial so you have
nothing to lose by giving it a shot.

CRM and Owner Database
Marketing

OnStation
- www.onstation.com

Reasons to Like:

OnStation is a proactive service that
develops and runs sales and service
email campaigns targeting your current
customer base: “owner marketing,” to
use their term. OnStation doesn’t
merely help you do this; they actually
do it for you, based on your goals,
preferences, and brand. The people at
OnStation bring a lot of valuable
marketing expertise to the table. They
know how to create campaigns that
drive vehicle sales and service ROs.
They know how to get ISPs to deliver
your emails, and how to get customers
to read them. And they take a long-
term perspective that ensures you’re
constantly building stronger customer
relationships. On top of all this, their
ROI reports show you the revenue
results every month!

Owner Loyalty Boosters Category

MyCarPage
- www.mycarpage.com

Reasons to like:

This unique service truly allows you to
take ownership of customers and has a
proven track record of increasing
retention and sales & service revenue.
A low fixed monthly fee supports an
unlimited number of customers (with no
individual transaction costs) making
this service tremendously cost-effective.

MyCarPage “parks” your customers’
vehicles on your website by building a
personal web page for each current
(and past) customer. Customers have
access to their vehicle history, gas
prices, traffic reports and other
valuable consumer benefits on their
personal web page, while automatic
service reminders and other targeted
email communications are sent
touching the customers at key points in
their vehicle ownership lifecycle. Also,
they are great at collecting customers’
email addresses, including lost
customers!


eNewsletter

LoyaltyDriver
- www.imnloyaltydriver.
com

Reasons to like:
When I was at the dealership we
created a newsletter to mail to our
customers to stimulate them to feel like
they were "one of the family". I think
this worked but we did not receive
much feedback. With an eNewsletter
like those offered by IMNinc.com and
their loyaltybuilder product you receive
immediate feedback from your
customers.
You can tell who reads the newsletter
and what articles they enjoyed reading
the most. Consider one for your
business. I can attest to the fact that it
works because I use it myself. You will
love the reports available because they
tell you what your customers want to
see.

Lead Management/CRM Tools

iMagicLabs
- www.imagiclabs.com

Reasons to like:

The iMagicLabs product is by far and
away the easiest Internet lead
management tool available in the
market today. The interface is intuitive
and easy for the most novice Internet
sales team member to use. The ability
to send high quality dealer branded
emails is simple and the reports will
help you to determine what is working
and where you need improvement.

MotoSnap - www.vinsolutions.com

Reasons to like:

VinSolutions’ suite of products spans
the scope of a dealership’s needs.
Whether you own a single store, or
command a multi-rooftop operation,
MotoSnap is an excellent software
solution. A proven trendsetter in on-
demand automotive Customer
Relationship management (CRM),
Internet Lead Management (ILM) and
inventory control systems.  
VinSolutions provides their dealers with
technological tools unsurpassed in the
industry. Another big benefit is there’s
NO CONTRACT necessary.


Cool Product

CoVideo
- www.customervideo.com

Reasons to like:
Cool new way to really connect with
your customer using server based
video emails that let you talk direct to
the customer via video. Imagine an
auto response from your dealership
with a message from the dealer or
dealership spokesperson thanking the
customer for submitting the lead or a
follow-up email with a video where the
Internet sales specialist can speak
specifically to the customer about their
request. "Mr. Jones I like your choice in
vehicles - my name is David Kain and I
wanted to let you know we have 4 in
stock".... The company is lead by Ed
Mugg and Jason Price who put their
energy into customer service and
development of solutions that work.

Lead Aggregation Services

Dealix
- www.dealix.com

Reasons to like:
The best dealer control features
available. Dealer controls can be set to
select up to 4 distinct radius to pull
leads from. If there is a hot model that
generates a lot of requests for
inventory you do not have available
you can stop those model specific
leads. You can decide how many leads
you want each month and smooth them
out to get a certain amount each day.
You can even set a dollar amount and
cap it off so you stay within your
budget. I know their sales and
marketing staff is focused on providing
long-term solutions and they will assist
you in getting the best sales results.

AutoUSA - www.autousa.com

Reasons to like:
AutoUSA has a unique pedigree that
other 3rd party lead providers cannot
claim. They were created by the
nations largest dealer group to provide
leads to their own dealerships. This
holds them accountable to an
extraordinary standard and as a result
they can claim great lead quality. In
addition, they use filtering to bring the
best quality leads to your dealership
and hold their lead sources to a closing
rate standard so they can keep you as
a client.



Search Engine Marketing

AutoDealerTraffic
- www.
autodealertraffic.com

Reasons to like:
We know the best possible leads come
from your own website but sometimes
it is difficult to increase the volume.
Search engine marketing solves this
issue and yet it is confusing to know
how to set it up for optimal impact
without it being a full time job for your
team. Well it is a full-time job at
AutoDealerTraffic and Todd Swickard
and his team do an excellent job of
setting up the right formula for your
dealership and budget. Drive traffic to
your site, generate more leads and sell
more vehicles.

ClickMotive - www.clickmotive.com

Reasons to like:
In a field that is soon to be
overcrowded it is important to select an
SEM provider that can understand the
unique needs of their dealers.
ClickMotive works with some intriguing
technology to provide web searchers
with dynamic web landing zones that
convert to leads for your dealership.
Their strategy differs from most of the
other main line providers in this
respect. Both methods will work for a
dealership whether they come to the
dealer site or a dynamic site. In time
we can tell which is most productive.
This model is designed to generate high
quality leads and dealers do a better
job of selling good quality leads.


Did you make the list?

If you would like to have your product
or service added to this list please
contact David Kain and demonstrate
how your
company can enhance the sales and
profits of our customers.

If a company that you are considering
is not on the list feel free to send me an
email asking about it.

Send an Email to
david@kainautomotive.com or call him
direct at 859-533-2626
eNewsletter

LoyaltyDriver
- www.imnloyaltydriver.
com

Reasons to like:
When I was at the dealership we
created a newsletter to mail to our
customers to stimulate them to feel like
they were "one of the family". I think
this worked but we did not receive much
feedback. With an eNewsletter like those
offered by IMNinc.com and their
loyaltybuilder product you receive
immediate feedback from your
customers.
You can tell who reads the newsletter
and what articles they enjoyed reading
the most. Consider one for your
business. I can attest to the fact that it
works because I use it myself. You will
love the reports available because they
tell you what your customers want to
see.

Lead Management/CRM Tools

iMagicLabs
- www.imagiclabs.com

Reasons to like:

The iMagicLabs product is by far and
away the easiest Internet lead
management tool available in the
market today. The interface is intuitive
and easy for the most novice Internet
sales team member to use. The ability
to send high quality dealer branded
emails is simple and the reports will help
you to determine what is working and
where you need improvement.

Cool Product

CoVideo
- www.customervideo.com

Reasons to like:
Cool new way to really connect with
your customer using server based video
emails that let you talk direct to the
customer via video. Imagine an auto
response from your dealership with a
message from the dealer or dealership
spokesperson thanking the customer for
submitting the lead or a follow-up email
with a video where the Internet sales
specialist can speak specifically to the
customer about their request. "Mr. Jones
I like your choice in vehicles - my name
is David Kain and I wanted to let you
know we have 4 in stock".... The
company is lead by Ed Mugg and Jason
Price who put their energy into customer
service and development of solutions
that work.

Lead Aggregation Services

Dealix
- www.dealix.com

Reasons to like:
The best dealer control features
available. Dealer controls can be set to
select up to 4 distinct radius to pull leads
from. If there is a hot model that
generates a lot of requests for inventory
you do not have available you can stop
those model specific leads. You can
decide how many leads you want each
month and smooth them out to get a
certain amount each day. You can even
set a dollar amount and cap it off so you
stay within your budget. I know their
sales and marketing staff is focused on
providing long-term solutions and they
will assist you in getting the best sales
results.

AutoUSA - www.autousa.com

Reasons to like:
AutoUSA has a unique pedigree that
other 3rd party lead providers cannot
claim. They were created by the nations
largest dealer group to provide leads to
their own dealerships. This holds them
accountable to an extraordinary
standard and as a result they can claim
great lead quality. In addition, they use
filtering to bring the best quality leads to
your dealership and hold their lead
sources to a closing rate standard so
they can keep you as a client.

Website Builders

DealerPeak
- www.dealerpeak.com

Reasons to like:
Full integration with CRM tool allowing
for simplified long term follow-up. Best
customer personalization features that
"remember" the customer when they
come back to the site. They even keep
a running record of vehicles the
customers have searched for on their
visit much like Amazon. They also have
a search by payment option that is tied
to your inventory and returns the
vehicles in inventory that meet the
customer's payment range. Try out their
make an offer feature with the voice
over. Their pricing is fair and their
contract terms are favorable to dealers.
I like the CEO - Jock Schowalter and
believe he has the best interest of
dealers in mind.

Dealer.com - www.dealer.com

Reasons to like:
Dealer.com has cool websites that make
it easy for customers to enjoy and then
submit leads. When you put yourself in
the customers shoes you realize they
just want a quick and easy way to
research and search inventory and
specials. These websites are intuitive
and provide multiple choices for
consumers to make an offer, submit a
request for quote, seek financing, etc.
In addition, the individual vehicle listings
have the best photo and detail
information I have seen as well as a list
of vehicles in your inventory that they
may want to consider other than their
first choice. The management team is
flexible to your needs and readily
available which is a big plus.

MJMI.com - www.mjmi.com

Reasons to like:
MJMI has been around a long time and
their advertising pedigree serves them
well in knowing how to stimulate
consumers to action. The owner Jeff
Bonnell is approachable and involved in
the day to day business and like a
dealer he realizes every customer
matters. Their technology is designed
around your business and they
customize the look and feel based on
proven techniques. They are in a growth
mode now but have the capacity to take
care of their current customers and any
new ones that are interested. One cool
idea they have implemented is an audio
description of the used vehicles that can
be in English or Spanish. Share with
them your ideas and watch them bring
them to reality.

DealerOnwww.DealerOn.com

Reasons to like:

Dealerships need their vendors to do
more than just host their website; they
need a complete Internet marketing
strategy partner.  When DealerOn builds
your virtual dealership, that’s exactly
what you’ll get.  DealerOn’s three key
strengths are Search Engine
Optimization, lead conversion, and
stellar customer support.  Using their
expertise in SEO, they take search
engine rankings, algorithms, and
keywords into consideration with
everything they do, helping to put your
dealership in front of 90% of the search
engine traffic.  DealerOn also gives you
tools to turn that traffic into leads,
providing you with rich conversion tools
like E-AutoSavings, Virtual Inventory,
and video resulting in a 7-10%
conversion rate.  Their back end
administration center is incredibly easy
to use, giving you all of the access you
need to update and change your
marketing campaign.  For those of you
who might want or need a little extra
help, you’ll be able to reach your
dedicated account rep and support team
when you need them.  DealerOn’s
customer support is above and beyond
what you may have experienced with
other vendors.

Search Engine Marketing

AutoDealerTraffic
- www.
autodealertraffic.com

Reasons to like:
We know the best possible leads come
from your own website but sometimes it
is difficult to increase the volume.
Search engine marketing solves this
issue and yet it is confusing to know
how to set it up for optimal impact
without it being a full time job for your
team. Well it is a full-time job at
AutoDealerTraffic and Todd Swickard
and his team do an excellent job of
setting up the right formula for your
dealership and budget. Drive traffic to
your site, generate more leads and sell
more vehicles.

ClickMotive - www.clickmotive.com

Reasons to like:
In a field that is soon to be overcrowded
it is important to select an SEM provider
that can understand the unique needs of
their dealers. ClickMotive works with
some intriguing technology to provide
web searchers with dynamic web
landing zones that convert to leads for
your dealership. Their strategy differs
from most of the other main line
providers in this respect. Both methods
will work for a dealership whether they
come to the dealer site or a dynamic
site. In time we can tell which is most
productive. This model is designed to
generate high quality leads and dealers
do a better job of selling good quality
leads.


Dealer Listing Service

Car Dealers Near You
- www.
cardealersnearyou.com

Reasons To Like:
This local directory of car dealers offers
free detailed listings to dealers - gain
free traffic to your website and links
which help your search engine rankings.
(A free listing allows you to display your
dealership name and a link to your
website, your address, a local phone
number, a toll free phone number, the
tagline for your dealership, your
business hours, services offered, makes
of vehicles offered, an inventory
description, specials and promotions,
and rebates and incentives. You choose
a username and password and can
update your listing at anytime. A free
listing is allowed for each physical
location of the business - dealerships
with multiple locations can submit a free
listing for each location. )


Website Builders

DealerPeak
- www.dealerpeak.com

Reasons to like:
Full integration with CRM tool allowing
for simplified long term follow-up. Best
customer personalization features that
"remember" the customer when they
come back to the site. They even keep
a running record of vehicles the
customers have searched for on their
visit much like Amazon. They also have
a search by payment option that is tied
to your inventory and returns the
vehicles in inventory that meet the
customer's payment range. Try out their
make an offer feature with the voice
over. Their pricing is fair and their
contract terms are favorable to dealers.
I like the CEO - Jock Schowalter and
believe he has the best interest of
dealers in mind.

Dealer.com - www.dealer.com

Reasons to like:
Dealer.com has cool websites that make
it easy for customers to enjoy and then
submit leads. When you put yourself in
the customers shoes you realize they
just want a quick and easy way to
research and search inventory and
specials. These websites are intuitive
and provide multiple choices for
consumers to make an offer, submit a
request for quote, seek financing, etc.
In addition, the individual vehicle listings
have the best photo and detail
information I have seen as well as a list
of vehicles in your inventory that they
may want to consider other than their
first choice. The management team is
flexible to your needs and readily
available which is a big plus.

MJMI.com - www.mjmi.com

Reasons to like:
MJMI has been around a long time and
their advertising pedigree serves them
well in knowing how to stimulate
consumers to action. The owner Jeff
Bonnell is approachable and involved in
the day to day business and like a
dealer he realizes every customer
matters. Their technology is designed
around your business and they
customize the look and feel based on
proven techniques. They are in a growth
mode now but have the capacity to take
care of their current customers and any
new ones that are interested. One cool
idea they have implemented is an audio
description of the used vehicles that can
be in English or Spanish. Share with
them your ideas and watch them bring
them to reality.

DealerOnwww.DealerOn.com

Reasons to like:

Dealerships need their vendors to do
more than just host their website; they
need a complete Internet marketing
strategy partner.  When DealerOn builds
your virtual dealership, that’s exactly
what you’ll get.  DealerOn’s three key
strengths are Search Engine
Optimization, lead conversion, and
stellar customer support.  Using their
expertise in SEO, they take search
engine rankings, algorithms, and
keywords into consideration with
everything they do, helping to put your
dealership in front of 90% of the search
engine traffic.  DealerOn also gives you
tools to turn that traffic into leads,
providing you with rich conversion tools
like E-AutoSavings, Virtual Inventory,
and video resulting in a 7-10%
conversion rate.  Their back end
administration center is incredibly easy
to use, giving you all of the access you
need to update and change your
marketing campaign.  For those of you
who might want or need a little extra
help, you’ll be able to reach your
dedicated account rep and support team
when you need them.  DealerOn’s
customer support is above and beyond
what you may have experienced with
other vendors.
KainAutomotive.com Internet Training and Consulting Services
Automotive Internet Sales Training and Marketing Specialists
1-866-546-3428
David Kain - President of KainAutomotive.com Automotive Internet Sales Training
David Kain
Bobby Malatia
Our training
team
consists of
committed experts
in the field with
firsthand
experience and
success in the
areas that we
teach. Because
our company is a
boutique
operation we are
very nimble and
able to respond
quickly to
changes and
opportunities in
the marketplace.
Our structure
allows us to focus
on doing what is
best for our
individual clients
as opposed to
managing to a
large corporate
perspective.
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