PERFORMANCE ACCELERATION SERVICES
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Internet Process Performance Reviews are our most asked for training program
because it has proven to be the single most effective way for us to Accelerate results
in dealerships in the quickest amount of time. We have honed this process in live
dealership training sessions and can now offer it in-dealership or through
web-conferencing.
Each of our team members are skilled at delivering IPPR training and it is now an
essential ingredient in our Internet and BDC Operational Blueprint Development
Training options. The standalone service allows us to deliver it multiple times over
time either at your store or online. You simply need to determine what method
affords your team the best opportunity to learn.
The great part of the IPPR program is that we teach your management team how to
conduct them on their own and the confidence soars as they see their team grow
each and every week in process and results.
If you'd like to learn more about this service please contact us at
IPPR@kainautomotive.com and let us know you'd like to hear how an Internet
Process Performance Review can accelerate your results!

MYSTERY SHOPPING
Mystery Shopping is a tried and true method to drive process and tactical
improvement. Our goal is to find your team doing things right and coach them to do
even better. We offer progressive guidance based on firsthand experience with
remarkably successful dealership Internet and BDC operations.
In addition to shopping your dealership we offer competitive shops where we also
submit leads to your market competitors so you can keep pace with their strategies
and tactics.
There are two levels of mystery shops available:
Shop & Share - this economical model provides a professional shop with full access
to the results including recorded voicemails so you can gain awareness and
implement changes based on your experience.
Shop, Share, Grade & Coach - this full featured level provides a professional shop
and full access to the results while also providing progressive coaching through a
graded report and live web-conferencing to teach proven practices to your team and
instill confidence in handling leads better on a continual basis.
If you'd like to learn more about this service please contact us at
MysteryShop@kainautomotive.com and let us know you'd like to hear how this tool
can drive exceptional results.

Developing processes is the first step in connecting with your Internet prospects.
However, embedding your processes with templates and scripts in your CRM or LMT
is often difficult and time consuming. We work with each and every tool and
technology for managing leads and can take the work off your hands of building your
processes into your CRM or LMT.
If you'd like us to spend the time doing this tedious work while your team focuses on
responding to prospects then let us know. We'd be glad to provide a quote specific
to your dealership or group.
Just send us a request to Process@kainautomotive.com. We'll analyze your needs
and provide a quote promptly so you can decide if this service can help your
dealership.
CRM PROCESS BUILDING
Tactical Skill Building Elements included in All of our Training Packages or available a la carte
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Telephone skill building, situational scripts, call outlines and word tracks
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Email skill building, situational templates and proven best practices
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Texting skills, timing, technology integration and proven techniques
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Video strategies, tactics and technologies for vehicles and personnel
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Live Chat skill building, conversation and conversion tactics that drive results
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Read our latest eNewsletter Click Here
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Not sure if you need our help? Ask for your Free Internet or BDC Operations Self Evaluation Form - Results@kainautomotive.com
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Clients...Please Click here to Access our Client Toolkit with updated Strategies and Tactics
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Need some Great Ideas...Join our Free Idea Exchange. Click Here to sign up or sign in
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Not sure if you need our help?
Ask for your Free Internet or BDC Operations Self Evaluation Form... Results@kainautomotive.com.
You'll be able to do a complete review of your Internet or BDC or Social Media Operation and also learn about the key areas we focus on in our Training.
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Auto Dealer Monthly "Dealers' Choice Award Winner" for Automotive Internet Sales Training Company 2008, 2009, 2010 & 2011
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Automotive Internet Sales Training and Digital Marketing Specialists
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JUST ANNOUNCED!!
Our 7th Annual Client Workshop "Automotive Digital Success 2012"
with the KainAutomotive.com Training Team presenting Strategies and Tactics to drive your business in 2012
November 14th - 16th in Lexington, KY If you are a client please click here for complete details and registration.
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